Self Regulation -The Second Component of Emotional Intelligence
Daniel Goleman goes on to discuss self regulation, which is the component of emotional intelligence that allows us to manage out and channel those emotions, which are driven by biological impulses.
Why does self regulation matter so much for leaders?
• People who are in control of their feelings and impulses–are able to create an environment of trust and fairness. In such an environment, politics and infighting are sharply reduced and productivity is high. Talented people flock to the organization and aren’t tempted to leave. And self-regulation has a trickle down effect.
• Self regulation is important for competitive reasons. Everyone knows that business today is rife with ambiguity and change. People who have mastered their emotions are able to roll with the changes. When a new programme is announced, they don’t just panic; instead they are able to suspend judgement, seek out information, and listen to the executives as they explain the new programme. As the initiative moves forward, these people are able to move with it. Sometimes they even lead the way.
• Many of the bad things that happen in companies are a function of impulsive behaviour. People rarely plan to exaggerate profits, pad expense accounts, dip into the till, or abuse power for selfish ends. Instead, an opportunity presents itself, and people with low impulse control just say yes.
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